Refund policy
We're unable to accept returns simply because you've changed your mind. That said, we want you to be happy with your order. This applies to our paperbacks and our metal bookmarks alike.
Damaged or defective items
If your order arrives damaged, defective, or misprinted, contact us within 30 days of delivery with your order number and a photo of the issue. We'll send a free replacement or issue a full refund, your choice. No need to ship anything back.
Wrong item received
If we made a mistake and sent you the wrong title or item, let us know within 30 days of delivery and we'll correct it at no cost to you.
Non-returnable items
We can't accept returns or exchanges for correctly made items due to a change of mind, an ordering error on your part, or reasons unrelated to a defect.
Refund processing
Approved refunds are issued to your original payment method. Please allow 5 to 10 business days for the refund to appear, depending on your bank or card issuer.
Order cancellations
Because orders are processed quickly, we can only cancel or modify an order within a few hours of purchase. Contact us as soon as possible if you need to make a change.
Contact us
Questions about a return or refund? Reach out through our contact page or email wmagor1@icloud.com.